Welcome to the RoboticGen Academy team! We are glad to have you join us as a Sales & Customer Relations Intern. Your role is crucial in helping us achieve our mission of providing top-notch educational experiences. We are excited to see the contributions you will make and are here to support you every step of the way.

Roles and Responsibilities

1. Handling Sales Calls:
   1. Manage sales calls via standard phone line and WhatsApp during business hours. Take detailed notes in the system for all calls.
   2. Update the CRM and follow up with leads promptly.
2. Physical Office Day:
   1. Attend the office every Saturday from 8 AM to 4 PM.
3. Student Onboarding to the System
   1. Convert new student details and status from lead to internal student.
4. Selling Academy Products:
   1. Process payments for student enrollments.
   2. Collect monthly subscription payments.
   3. Handle sales and payments for hardware and software tools.
   4. Maintain timely receipt updates in the system.
5. Work Commitment:
   1. Average of 40 hours per week including physical office day attendance.
6. Other:
   1. Meet team KPIs and attend all relevant meetings on time.
   2. Collaborate with RGen teams and support marketing and academy initiatives.
   3. Handle customer conflict resolution.
   4. Report directly to top management.

Qualifications:

• Bachelor's degree in Business, Management, or Technology preferred; exceptional candidates with Advanced Levels will be considered.
• Previous experience in sales, operations, and business development—particularly in education.
• Demonstrated leadership through school societies and extracurricular activities.
• Strong organizational skills and ability to work in teams.
• Proven ability to work under pressure and achieve sales targets.
• Excellent communication and interpersonal skills in both Sinhala and English.
• Clear understanding of RoboticGen's vision and mission, with demonstrated alignment.
• Genuine passion for education, technology, and innovation.
• Adaptability to work effectively in a fast-paced, dynamic environment.

Commitment

• This is a full-time position that includes minimum of 40 hours per week commitment, part-time basis can be also considered for a very strong candidate.